Away Recovery Privacy Policy Last Updated on February 12, 2025

1. Introduction

This Privacy Policy describes the information and data collection, storage, and use practices and policies of Away Recovery ("Away Recovery," "we," "our," "us") on our website at www.awayrecovery.com (along with all subdomains, collectively, the "Website"). This Privacy Policy is only applicable to the Website and not to any other websites that you may be able to access from the Website, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave the Website via a link to another website, you are subject to that site’s Privacy Policy, Terms of Use, and other policies ("Third Party website policies") applicable to that site, and you should review those policies.

2. Information Collection and Use Practices

i. Types of Information Collected

Away Recovery may collect two different types of information: Personally Identifiable Information ("PII") and Non-Personally Identifiable Information ("Non-PII"). PII and Non-PII may be collected anytime you access or use the Away Recovery Website. PII and Non-PII may also be collected by Away Recovery during in-person discussions, telephone conversations, and electronic or other written communications.

Personally Identifiable Information (PII) Collected:

To access and use the services offered through the Website, we may require you to provide information that identifies you as an individual ("PII"), which may include:

  • Contact Data (such as your name, mailing address, email address, and phone number)

  • Financial Data (such as your credit card or account number)

  • Demographic Data (such as your zip code and age)

If you communicate with us by email, post messages to our forums, or otherwise complete online forms or surveys, any information provided may be collected as PII.

Non-Personally Identifiable Information (Non-PII) Collected:

We may automatically track and collect the following categories of information when you visit our Website:

  • IP addresses

  • Domain servers

  • Types of computers accessing the Website

  • Types of web browsers used to access the Website

Non-PII is anonymous information that does not personally identify you but helps improve your experience on the Website.

ii. Uses of Information Collected

Away Recovery uses PII to:

  • Respond to inquiries and provide requested services

  • Keep you informed about services and products

  • Personalize your experience with Away Recovery

Away Recovery does not sell or lease PII about you to others.

iii. Technology We May Use: Cookies and Web Beacons

Away Recovery may use cookies and web beacons to collect information about your browsing activities, such as:

  • Understanding traffic patterns and the number of visitors

  • Improving our services and optimizing your experience

  • Managing the Website and providing relevant advertising and content

iv. Sharing of Personal Information

Away Recovery may share PII with affiliates, advertisers, and third parties that provide services on our behalf. We do not share your Financial Data with these third parties, except with business partners who assist us in operations such as billing, hosting, or data security.

If you do not want us to share your PII with third parties, please email us at chris.leston@awayrecovery.com.

We may also disclose PII to comply with legal requirements, enforce our Terms of Use, or protect our rights, property, and the safety of our users.

3. Confidentiality and Security of Personal Information

i. User Ability to Access, Update, and Correct PII

You may contact Away Recovery via email at chris.leston@awayrecovery.com to update your PII or request that your PII no longer be shared. If your username or password is lost or used without permission, promptly contact us to update your information.

ii. Security

Away Recovery maintains reasonable physical, administrative, and technical safeguards to protect PII from loss, misuse, or unauthorized access. However, no system is 100% secure.

4. Third-Party Links and Public Information

Away Recovery is not responsible for the accuracy or content of information found on third-party websites linked from our Website. We disclaim responsibility for any security risks associated with providing PII or Financial Data to third-party sites.

5. Updates and Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes consent to such changes.

If you have questions about this Privacy Policy, please contact us at:

Away Recovery
chris.leston@awayrecovery.com